Terms of service

TERMS AND CONDITIONS OF USE AND SERVICE – REFINED GENTLEMAN

1. Acceptance and Applicability

These Terms and Conditions govern access to, browsing of, and purchases made through the Refined Gentleman website. By using our platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

2. Prohibited Use and User Conduct

Users must not:

2.1. Use the website for any unlawful, fraudulent, or harmful purpose, including the transmission of malware, viruses, or other malicious code.

2.2. Attempt to gain unauthorised access to any part of the website, its databases, servers, or associated systems.

2.3. Copy, reproduce, distribute, modify, or exploit any text, images, product descriptions, or other content from the website for commercial purposes without prior written permission from Refined Gentleman.

3. Intellectual Property Rights

All content available on this website, including but not limited to text, logos, graphics, images, videos, designs, and trademarks, is owned by or licensed to Refined Gentleman and is protected by applicable intellectual property laws, including the Copyright, Designs and Patents Act 1988.

Unauthorised use, reproduction, or distribution of any content may result in civil and/or criminal liability.

4. Pricing Errors and System Malfunctions

While we make every effort to ensure the accuracy of product information and pricing, occasional errors may occur.

Where a product is listed at an obviously incorrect price due to a typographical error, technical issue, or system malfunction, Refined Gentleman reserves the right to cancel the order, issue a full refund, and notify the customer accordingly. A contract for sale is not formed until the order has been accepted and dispatched.

5. Product Availability and International Inventory

As we operate with a dynamic international inventory of men's accessories, products may occasionally become unavailable after an order has been placed but before it has been processed.

In such circumstances, we may offer one of the following remedies:

(i) A similar product of equal or greater value;

(ii) A discount voucher or store credit as compensation; or

(iii) A full refund of the purchase price.

6. Amendments to These Terms

We reserve the right to amend these Terms and Conditions at any time to reflect changes in our business practices, legal requirements, or operational needs.

Any updates will become effective upon publication on the website. The date of the latest revision will always be displayed at the end of this document.

7. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales.

Any dispute arising out of or in connection with these Terms shall be subject to the non-exclusive jurisdiction of the courts of England and Wales. Nothing in these Terms affects any statutory rights available to consumers under applicable consumer protection laws.