Contact information

At Refined Gentleman, customer satisfaction is our priority. If you have any questions regarding our products, orders, shipping, returns, or any other matter, our customer support team is available to assist you.

Customer Support

For all enquiries, please contact us using the details below:

Email: contact@refinedgentleman.uk

We aim to respond to all enquiries within 1–2 business days. During periods of high demand, response times may be slightly longer.

Business Hours

Our customer support team is available during the following hours:

Monday to Friday: 9:00 AM – 5:00 PM (GMT/BST)
Saturday, Sunday & Public Holidays: Closed

Order Enquiries

When contacting us regarding an existing order, please include your order number and any relevant details to help us resolve your enquiry as quickly as possible.

Feedback and Complaints

We value customer feedback and continuously strive to improve our services. If you have a complaint or concern, please contact us using the email address above, and we will make every effort to resolve the matter promptly and fairly.

Company Information

Refined Gentleman
Customer Service Department
United Kingdom